Eliminate paperwork and excel spreadsheets by automating business processes and workflows on a digital platform. Automation ensures accuracy, consistency, clarity and transparency of business tasks and data. As a result, organisations can optimise productivity, reduce costs and focus on revenue generating activities.
BENEFITS OF AUTOMATION
INCREASED PRODUCTIVITY
Automate repetitive tasks and eliminate bottlenecks, redundant tasks and waste |
CUSTOMER FOCUS
Lean and efficient processes enable employees to focus on customer service and solutions |
METRIC VISIBILITY
Defined processes and workflows result in real time, accurate business data |
ACCURACY & CONSISTENCY
Automation follows a standard operating procedure eliminating errors and ensuring consistency |
OPTIMISED WORKFORCE
Monitor, schedule and allocate resources effectively and maximise productivity |
SPEED AND AGILITY
Process based applications result in maximised operational performance , agility and speed |
REDUCED COSTS
Eliminating errors and paper based processes improves employee efficiency and reduces costs |
EMPLOYEE SATISFACTION
Mundane, repetitive tasks are automated freeing up staff time and enhancing job roles |
GOVERNANCE & COMPLIANCE
As legislation changes, Corporate processes can be adapted quickly using drag and drop functionality |
HOW CAN ROCK HELP?
At Rock, we have extensive experience of automating business processes and tailoring solutions to match the specific needs of the customer. We use flexible low code / no code technology to build the processes and workflows which ensure rapid deployment at low cost.
Rock builds process automation solutions on a proven next generation BPM platform that has an eco-system of functionality from People Management to CRM and Case Management to Project Management meaning that your processes can seamlessly connect with all areas of your business. The technology we use can integrate with existing systems and take advantage of other emerging technologies such as Robotic Process Automation, Machine Learning, Artificial Intelligence and Blockchain.
We help organisations of all sizes re-evaluate their current processes and help analyse, evaluate, and strategise how to maximise their potential growth. We work closely with our customers to explain the technology we feel best suits their needs and will ensure that business goals and objectives are met and profitability therefore increases.
Rock builds process automation solutions on a proven next generation BPM platform that has an eco-system of functionality from People Management to CRM and Case Management to Project Management meaning that your processes can seamlessly connect with all areas of your business. The technology we use can integrate with existing systems and take advantage of other emerging technologies such as Robotic Process Automation, Machine Learning, Artificial Intelligence and Blockchain.
We help organisations of all sizes re-evaluate their current processes and help analyse, evaluate, and strategise how to maximise their potential growth. We work closely with our customers to explain the technology we feel best suits their needs and will ensure that business goals and objectives are met and profitability therefore increases.
HOW WE WORK
SIMPLE STEPS LEADING TO GUARANTEED SUCCESS
DISCUSS REQUIREMENTS
Nobody knows your business like you do. We listen and get an understanding of your business and your challenges. We work with you to identify areas for improvement and explain the technology that will address the issues. |
DISCOVERY PHASE
When areas of the business and processes have been targeted, we drill down and discover how you currently work and how processes and workflows can be improved and automated. We map out the end to end process, each step and each task. |
DEVELOP & CONFIGURE
We work closely with you during development and involve you in each stage ensuring the final result will meet your needs. You will get a deep understanding of how the software will automate your business and remove manual processes. |
DEMO & TESTING
We will walk you through a demo of the build and get feedback from your teams. Any tweaks are implemented and we start a rigorous testing phase to ensure maximum usability and performance. If required, we hand the process over to you for your own User Acceptance Testing (UAT). |
DEPLOYMENT
The software is launched and our expert technical team are ready to support you and ensure a smooth handover and transition. We provide any relevant training to ensure you make the most of the system and we work closely with you to ensure the software is up to date with your requirements. |
MONITOR, SUPPORT, ENHANCE
All systems need to evolve and there will be tweaks and improvements you may want to make. The platforms we use are constantly being improved with additional functionality which will enhance your experience and further maximise the productivity of your business and employees. |