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  • HOME
  • OUR SERVICES
    • Process Automation
    • Digital Transformation
    • Business Optimisation
  • PLATFORM
    • DIGITAL WORKPLACE >
      • Collaboration
      • Files & Content
      • People Management
      • Project Management
      • CRM
      • Master Data
      • Case Management
    • AUTOMATION >
      • Process Management
      • BPM Engine
      • Robotic Process Automation
      • Cognitive Automation
    • NO CODE / LOW CODE >
      • No Code / Low Code
      • App Marketplace
    • NEWS & ROAD MAP
  • SUCCESS STORIES
    • Pharmaceutical
    • Education
    • Media
    • Business Consulting
  • RESOURCES
  • CONTACT

​CUSTOMER RELATIONSHIP
MANAGEMENT

Streamline Your Sales Process, Automate Related Tasks and Close More Deals
Supporting your sales department and the wider business, the Comidor CRM model is designed to significantly reduce the sales cycle by empowering your sales and support teams with a 360° customer view. 
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Insight
​Advanced filtering allows users to identify their audience and immediately connect with the best prospects.
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Plan
Target and engage with prospects with built-in digital campaigns and user defined automated  processes.
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Automate
Comidor CRM will act on your rules based processes and task automation providing users with engaged leads.
Initiate and Complete Repetitive Sales Cycles
- Accounts, Clients, Partners, Suppliers and Competitors are all managed with Comidor CRM
- Rich user interface providing a single view, with past activity, notes, documents, emails and associated BPM processes
- Contacts, one of the most important factors in any sales plan are easily identified, linked and presented to users along with their associated lead or opportunity
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Lead Management & Pipelines
- Create profiles for your leads and monitor your potential sales, set targets and deadlines, assign and prioritise user tasks, send proposals and analyse the competition
- Prioritise actions and focus on potential clients utilising the pipeline functionality
- Quickly identify any required steps to upgrade a lead to an opportunity
- Identify and classify stages of the sale process that require focus or attention and channel sales team effort towards sales cycle optimisation
Create Profitable Opportunities
- Create Opportunities by converting Leads to Accounts while retaining all related information and data
- Analysis not paralysis, with data and reports available during the full sale cycle, including approach, conversion and acquisition of clients
- Mobile access enables teams to access critical data and processes from any device and at any time
- Timesheet views allow users to monitor tasks associated with opportunities and accounts (customers, vendors and partners). Filter opportunities and accounts by status, filter tasks by type and state and get valuable insights into the workload of your CRM entities
- List and categorise your products and services. Maintain price lists and complete a sales process from quotation to proposal and contract management and from ordering to billing
- Extensive predefined sales reports and analytics are instantly available and dynamic. The Pipeline Chart compares opportunities won versus lost and the Sales Funnel Chart provides users and teams with a full review of the sales process
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Control Your Customer's Journey
- Site analytics provide a proprietary state-of-the-art website monitoring tool. Scripts can be used to set up scenarios, check the occurrence of events and add automated actions to your site
- Event metrics dashboard provides insights into visitor’s website navigation behavior during specified periods
- Ability to create Tickets simply and quickly and provides  full traceability features
Campaign Planning, Executing and Monitoring
- Target specific market segments using multiple filters (geographical, industry sector, seniority etc.)
- Apply Categories to your marketing campaigns and plan the precise date and time of their execution
- Collect valuable statistics such as  number of recipients opening a campaign email) and ensure following campaigns will be more successful
- Use Campaign templates and eliminate repeatable tasks
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Collaborative Environment with Smart Notifications
- Keep in constant contact, efficiently and effectively,  with your sales teams using the integrated enterprise collaboration tools
- Use the quick notification tool to promptly alert other users - notify user(s) and group(s) with an option to exclude members of a group
- Add recipient e-mail addresses and notify non-Comidor users
- Define levels of privacy for your notifications (private, public, etc)
NEXT STEPS
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TRY IT YOURSELF
Speak to us about a free trial and experience the power of the platform
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PERSONALISED DEMO
Get a guided tour of the platform, how it works and how it can meet your business needs
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FREE PROOF OF CONCEPT
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