Handle Complex Cases With Ease
Comidor's Advanced Case Management (ACM) capability helps organisations automate and handle case based processes that are unstructured and unpredictable. Combined with Comidor's powerful BPM engine, businesses can unite people, processes and data around each and every case.
Comidor's Advanced Case Management (ACM) capability helps organisations automate and handle case based processes that are unstructured and unpredictable. Combined with Comidor's powerful BPM engine, businesses can unite people, processes and data around each and every case.
Data
Management Identify case information using metadata and advanced search, tagging and filtering. |
Automation &
Collaboration Automate your ACM processes and facilitate collaboration throughout your business. |
Advanced
Analytics Get real time case analytics via instant reports and rich dashboards. |
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Comidor Case Management Apps
The Comidor BPM platform offers a number of pre-built Case Management Business Apps: - Issue Resolution & Ticketing - Human Resources related processes (Job Posting, Employee Onboarding, Employee Appraisals, Survey Results, Internal Training) - Leads & Opportunity Management - Record Management |
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Comidor Features
- Process agility to help support decisions - Process collaboration functionality - Storage of documents and files with DMS functionality - Data management and links with historical cases - Process automation incorporating workflows and templates - Variable UI configured by Roles - Analytics and Reporting in real time |
Comidor ACM Benefits
There are numerous benefits of deploying Comidor's Advanced Case Management capability:
*digitisation of manual paper based processes*
*automation of workflows*
*improved collaboration*
*360 degree view of cases*
*case data stored in a central database*
*reduced costs*
*increased security*
*greater transparency and auditability*
*regulatory compliance and governance over cases*
*24/7 access on desktop, tablet and mobile*
and ultimately
*improved employee and customer experience*
There are numerous benefits of deploying Comidor's Advanced Case Management capability:
*digitisation of manual paper based processes*
*automation of workflows*
*improved collaboration*
*360 degree view of cases*
*case data stored in a central database*
*reduced costs*
*increased security*
*greater transparency and auditability*
*regulatory compliance and governance over cases*
*24/7 access on desktop, tablet and mobile*
and ultimately
*improved employee and customer experience*
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Collaborative Environment with Smart Notifications
- Integrated enterprise collaboration tools allow users to keep in contact with colleagues quickly and easily - The Quick notification tool allows users to promptly alert other users / teams - Notify non-Comidor users by adding recipient e-mail addresses and define levels of privacy for notifications (private, public, etc) |
NEXT STEPS
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