Handle Complex Cases With Ease
Comidor's Advanced Case Management (ACM) capability helps organisations automate and handle case based processes that are unstructured and unpredictable. Combined with Comidor's powerful BPM engine, businesses can unite people, processes and data around each and every case.
Comidor's Advanced Case Management (ACM) capability helps organisations automate and handle case based processes that are unstructured and unpredictable. Combined with Comidor's powerful BPM engine, businesses can unite people, processes and data around each and every case.
Data
Management Identify case information using metadata and advanced search, tagging and filtering. |
Automation &
Collaboration Automate your ACM processes and facilitate collaboration throughout your business. |
Advanced
Analytics Get real time case analytics via instant reports and rich dashboards. |
|
Comidor Case Management Apps
The Comidor BPM platform offers a number of pre-built Case Management Business Apps: - Issue Resolution & Ticketing - Human Resources related processes (Job Posting, Job Applications, Performance Management, Survey Results, Internal Training) - Leads & Opportunity Management - Record Management |
|
|
Comidor Features
- Process agility to support decisions - Process collaboration functions - Storage documents and files (images, contents, files, e-mails) - Data management and association with historical cases - Process automation with workflow or templates - Different UI depending on Roles - Real-time case Analytics and Reporting |
Comidor ACM Benefits
There are numerous benefits of deploying Comidor's Advanced Case Management capability:
*digitisation of manual paper based processes*
*automation of workflows*
*improved collaboration*
*360 degree view of cases*
*case data stored in a central database*
*reduced costs*
*increased security*
*greater transparency and auditability*
*regulatory compliance and governance over cases*
*24/7 access on desktop, tablet and mobile*
and ultimately
*improved employee and customer experience*
There are numerous benefits of deploying Comidor's Advanced Case Management capability:
*digitisation of manual paper based processes*
*automation of workflows*
*improved collaboration*
*360 degree view of cases*
*case data stored in a central database*
*reduced costs*
*increased security*
*greater transparency and auditability*
*regulatory compliance and governance over cases*
*24/7 access on desktop, tablet and mobile*
and ultimately
*improved employee and customer experience*
|
Collaborative Environment with Smart Notifications
- Take advantage of the integrated enterprise collaboration tools, to keep in contact with your colleagues, easily and quickly - Use the quick notification tool to promptly alert other users - Choose whether you need to notify user(s) and group(s), while having the option to exclude members of a group - Choose to notify non-Comidor users, by adding recipient e-mail addresses - Define the level of privacy of your notification (private, public, etc) |
NEXT STEPS
TRY IT YOURSELF
Speak to us about a free trial and experience the power of the platform |
PERSONALISED DEMO
Get a guided tour of the platform, how it works and how it can meet your business needs |
FREE PROOF OF CONCEPT
We love a challenge. Let's work together to build a POC....at no cost to you |