20TH APRIL 2020
Pandemics - Response Strategies
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Businesses and organisations of all sizes have had to respond quickly to the COVID-19 pandemic. CIO's and other senior management have had to ensure that employees can access systems that enable them to communicate effectively. Systems also need to help ensure that the disruptions to business operations are minimised.

According to Gartner, the main impacts of the pandemic are:

  • Organizations face challenges to continuity of operations as employees are stranded in various locations with uncertain return dates.
 
  • Dramatic changes in customer demand are putting organizations under huge stress: Sharp declines in demand present serious financial challenges to many businesses, while those facing demand surges and resource shortage risk disappointing and disengaging customers.
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  • Confusing data from unverified sources, or sheer lack of data, leads to ill-informed decisions, escalating employee anxiety and making organizations under prepared for returning to normal operations and future growth.

To combat these challenges, digital strategies need to be quickly defined and deployed. Digital collaboration tools are key, helping workers maintain effective communication while ensuring security.  Workforce planning is essential so tools that help businesses understand their people and skills are essential. Consolidated systems help ensure that employees get one source of the truth and will help embrace master data and the concept of the 'golden record'.

The right digital platform can address many, if not all, of the challenges that businesses are facing. Comidor combines people management, workforce planning, project management, collaboration tools and business process management (BPM). This enables the automation of any process and with the addition of definable business rules, ensures that the right tasks are assigned to the right people at the right time.

Comidor's other capability includes CRM and a Document Management System and the platform can be quickly and effectively connected to ERP and other existing software applications. Rock's customers like to be connected with their customers, suppliers and other 3rd parties so we build portals where key contacts can log in, interact with Comidor and start or take part in our customers' processes.

In this current climate, customers are demanding mobile apps and Rock is responding to that demand by designing and deploying dedicated and effective apps on both Android and iOS stores - all in record time. These apps enable one click task completion and approvals for critical processes. Key payments are made and documents are approved in a robust secure environment ensuring governance, SOX compliance and full auditability.

The combination of Rock's agile, light touch approach and Comidor's unique platform ensures rapid delivery and deployment at a market beating, low cost. This enables CIO's, project managers and management to submit compelling and convincing business cases.

Next Steps?
Speak to one of our team who can set up a demo and explain how Comidor can help your organisation and start your digital transformation. At Rock we know we have an unrivalled platform and capability so we offer a totally free POC. With no risk to you, why not get in touch today?
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